Problem: Step4, clicking change/create at the bottom just has the ajax “Loading” button going with no success. Even after loading, nothing happens.
Resolution:
2 things:
1) Either Java or the latest Java is not installed on the computer.
2) RVSiteBuilder must be accessed from yourdomain.com:2082 , so yourdomain.com/cpanel will forward to that and will work. On the other hand, cpanel.yourdomain.com will not work as it does not redirect to :2082
Ticket AGD-386976
Request: empty folder “\\\\temp”
Solution:
To delete then recreate the folder:
1)login to server
2)”cd” to folder containing the folder you want emptied:
root@cat [/home/junebug]# cd public_html
3)rm -rf directory:
root@cat [/home/junebug/public_html]# rm -rf \\\\temp
4)recreate the directory
root@cat [/home/junebug/public_html]# mkdir \\\\temp
*Folder will not retain the same permissions, set them to what they were originally after creating the directory. I do not know how to check the permissions before removing the folder.
ticket: DEK-534140
Problem: user is receiving most or all emails with [SPAM] in the subject header.
Resolution(not verified to work): login to server remotely, go to start, go to hmailserver, hmailserver administrator, “Connect”, Settings -> Anti-Spam -> Raise Spam Mark Threshold
Ticket SJP-747123
Error:
Warning: file_get_contents(http:) [function.file-get-contents]: failed to open stream: No such file or directory in /home/bhmjones/public_html/mm/ALHouse/app/lib/simplepie/simplepie.inc on line 7757
Warning: Cannot modify header information - headers already sent by (output started at /home/bhmjones/public_html/mm/ALHouse/app/lib/simplepie/simplepie.inc:7757) in /home/bhmjones/public_html/mm/ALHouse/admin/index.php on line 25
Solution:
It appeared that default php configurations of the software were disallowing your software to create more entires. After the 67th entry, the software looks to start having problems. I created a php.ini and inserted it into your “admin” folder where the page that had problems is. Inside of it:
[PHP]
memory_limit = 24M
That fixed it. This problem was actually brought up in on of moonmoon’s forum threads: http://moonmoon.org/forum/viewtopic.php?pid=33
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